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Privacy Policy

West Midlands Childrens Theatre (Touring) Ltd is committed to safeguarding the privacy of all participants, customers, visitors to our website and associated platforms. This Privacy Policy sets out the basis on which we will process any personal data we collect from you or that you provide to us. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.

1. Contacting West Midlands Childrens Theatre
For the purpose of data protection laws, the data controller is West Midlands Childrens Theatre (Touring) Ltd which is a company limited by guarantee and incorporated in England and Wales. Company Number: 01882970. If you want to know what information we hold about you or if you have any other queries in relation to this Privacy Policy, our contact details are as follows:
Registered Office: West Midlands Childrens Theatre, Fir Bend, Ellesmere Road, Redbrook Maelor, Whitchurch, SY13 3ET

2. Information that We Collect from You
2.1 We may collect, use, store and transfer different kinds of personal data about you. Data is collected when:


  • You use our website

  • You use our services

  • You contact us

  • You undertake work for us

We may receive personal data about you from publicly available sources and search information providers (including but not limited to: Companies House,, etc.)

We may collect the following types of information (including but not limited to):

  • Your name, address, email address, telephone number(s) and other contact details

  • Information required to provide you with a service, and details of our services that you have used

  • Your company’s name, your position in the company; the company’s address, company’s email address and telephone number

  • If you apply to work for us work for us we may collect data pertinent to your employment and your payment information such as bank account details

  • If you decide to enrol on to our members area of the website, we will have access to your username, password and any data you might upload.


2.2 Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

2.3 We may collect generic information about your visits to and use of the Site such as your IP addresses, geographical location, browser type, referral source, length of visit and number of page views. Individual users will not be identifiable from this information and we may use this information for a number of purposes such as and without limitation optimising the use of the Site, disclosing to third party contributors or for security purposes. In particular, we may use an analytics service provider for website traffic analysis and reporting and to track information such as which browser, screen resolution and IP address you are using to access our website, in addition to tracking your movements around our website.
2.4 Any materials or information that you post to the Site may be visible to other users of the Site and are stored on our servers for the purposes of making the Site and content available. We do not collect, store or use any personal information contained in any such post for any other purpose. We advise you to be selective about what information you post on the Site or that you provide to other users.


3. Use of Your Information
3.1 We will only use your information for the following purposes:

  • To ensure that content from the Site is presented in the most effective manner for you and for your computer.

  • To provide you by post, social media, telephone or email with information or services that you request from us or which we feel may interest you.

  • To allow you to participate in interactive features of our service, when you choose to do so.

  • To provide customer service in relation to your use of the Site, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to our service.

  • To administer, support, improve and develop our Site.

  • To notify you by mail, telephone or email about changes to our service.

  • To carry out or process any instructions given by you to us.

  • We may also use your data to provide you with information about productions or offers which may be of interest to you and we may contact you about these by mail, email, social media or telephone.

4. Disclosure of your Information
4.1 Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights.
4.2 You should note that the public elements of the site will be visible by users of the Site anywhere in the world. You should therefore be careful when submitting information about yourself and only submit information that you are happy to be public information.

5. Cookies
5.1 The Site uses cookies to ensure that you get the most out of the Site. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
5.2 Therefore, we may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of the Site, to improve the Site’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit the Site, to monitor website traffic and to personalise the Site for you.
5.3 If you do not wish us to install cookies on your computer for these purposes, you may change the settings on your internet browser to reject cookies. For more information, please consult the ‘Help’ section of your browser. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our Site.
5.4 As mentioned above, we may use an analytics service provider for website traffic analysis and reporting. Analytics service providers generate statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to the Site may be used to create reports about the use of the Site and the analytics service provider will store this information.

6. Third Party Sites and Contributors
6.1 The Site may contain links to websites and microsites that are operated by third parties. We do not control those websites and microsites and as such this Privacy Policy does not apply to those websites and microsites. Please consult the terms and conditions and privacy policy of those third party websites and microsites to find out how they collect and use your personal data and to establish whether and for what purpose they use cookies.
6.2 Advertisements contained on our Site may operate as links to that advertiser’s websites and as such any information they collect by virtue of you clicking on that link will be collected and used in accordance with the privacy policy of that advertiser.

7. Security and Data Retention
7.1 We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR. The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

  • Personal data is kept securely either physically in a locked area and/or password protected on our systems.

  • If there is ever any need for transmission of your personal data over digital means, we ensure this is done securely.

  • Only certain authorised personnel ever have access to this data.

    1. We will retain your information, including your name, address, email, phone number for the duration of your membership of the Site (where available) and for a reasonable period or as long as the law requires or permits.

    2.  We will store all the personal information you provide, including your login and user details (where applicable), on our secure servers.

    3.  Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8. Your Rights
9.1 You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us in writing to the contact details listed in part 1.
9.2 You may request us to cease sending you any marketing information at any time by notifying us in writing.
9.3 If you have received unwanted, unsolicited emails sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to for review.

10. Updating Information
Please let us know if the personal information which we hold about you needs to be corrected or updated at any time.

11. Changes to our Privacy Policy
We reserve the right to make changes to the Privacy Policy from time to time so please check it periodically.

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